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id=bodyLeft><DIV id=mainMenu> <DIV id=mainMenu_title>Service</DIV> <DIV id=mainMenu_content><ul><li id=ClassLi_1><a href="http://www.huntingled.com/service_system.html" title="Service System">Service System</a> </li> <li id=ClassLi><a href="http://www.huntingled.com/service_mission.html" title="Service Mission">Service Mission</a> </li> <li id=ClassLi><a href="http://www.huntingled.com/LED_training.html" title="Training">Training</a> </li> <li id=ClassLi><a href="http://www.huntingled.com/LED_technical.html" title="Technology">Technology</a> </li> <li id=ClassLi><a href="http://www.huntingled.com/LED_FAQ.html" title="FAQ">FAQ</a> </li> <li id=ClassLi><a href="http://www.huntingled.com/Download.html" title="Download">Download</a> </li> </ul> </DIV></DIV><P><BR></P> <DIV id=mainMenu> <DIV id=mainMenu_title02>Contact</DIV> <DIV id=mainMenu_content> <DIV id=mainContact> <DIV id=title>Address</DIV> <DIV>Tel : 86-755 -28362888</DIV> <DIV>Fax: 86 -755-89390550<BR>Address:<BR>SZ-HK Zhonghaixin Science&amp;Technology Park,<BR>Bulan Road,LongGang District,Shenzhen China <BR></DIV> <DIV id=title>Message</DIV> <DIV id=messageForm> <FORM method=post name=OrderForm action=/luckyled/admin/boyancms_addwebdata.asp?doaction=žX RÍSˆ™><INPUT onblur="parestr(this,'Name')" class=inputTxt01 onfocus="clearobj(this,'Name')" value=Name name=linkman><BR><INPUT onblur="parestr(this,'E-mail')" id=email class=inputTxt01 onfocus="clearobj(this,'E-mail')" value="Phone or Email" name=email><BR><TEXTAREA onblur="parestr(this,'Message')" id=message class=inputTxt02 onfocus="clearobj(this,'Message')" name=message>Message</TEXTAREA><BR><INPUT class=btn value=Reset type=reset> <INPUT class=btn value=Send type=submit> </FORM></DIV></DIV></DIV></DIV></DIV> <DIV id=bodyRight> <DIV id=mainBanner><img src='/luckyled/images/mainBanner/inTopBanner_service.jpg' border=0 alt='Service System'> </DIV> <DIV id=address>You are here: <a href=http://www.huntingled.com/index.html>Homepage</a> -> <a href=http://www.huntingled.com/Service.html title='Service'>Service</a> -> <a href=http://www.huntingled.com/service_system.html title='Service System'>Service System</a></DIV> <DIV id=mainBox> <DIV id=mainBox_title><SPAN>Service System</SPAN></DIV> <DIV id=mainBox_content><div id=content_class> <DIV id=proContent_class2><STRONG>Service Model</STRONG></DIV><STRONG>Three Service Standard: Attentive service, Professional skills, Quick feedbacks/response&nbsp;</STRONG><BR><STRONG>Six service content:</STRONG><BR>1) 24 hours hotline service(Telephone enquiry and technology guide)BR&gt; 2.2 Online service<BR>3) Hardware Maintenance<BR>4) Professional skills train for free<BR>5) User Reviews<BR>6) Hardware performance upgrade charged <BR><BR><STRONG>Star grade service system:</STRONG><BR>1) Star grade Servicer<BR>2) Star service staff(Engineer and technician)<BR>We appraise our technician and engineers into four grades by technical merit and service quality, furthermore we hold regular training and assessment every year. <BR>3) Five service system:<BR>&nbsp;&nbsp;&nbsp; Our service will be in professional-flow-standard-table-data system<BR>4) Five never miss:<BR>&nbsp;&nbsp;&nbsp;&nbsp;Will not miss reviewing every customer<BR>&nbsp;&nbsp;&nbsp; Will not miss writing down all questions from every customer<BR>&nbsp;&nbsp;&nbsp; Will not miss sending our feedbacks to all customer based on their questions<BR>&nbsp;&nbsp;&nbsp; Will not miss all the solve solutions for every complicated questions<BR>&nbsp;&nbsp;&nbsp; Will not miss informing the question and the result to study and engineering department, produce department and Sales Department.<BR><BR> <DIV id=proContent_class2><STRONG>T Model service:</STRONG></DIV><STRONG>T model service include Vertical and Horizontal service</STRONG><BR>1) T model service: Vertical and horizontal service to satisfy our client's expectation and needs. We will offer cubist and diversify humidity service for our clients Omni-directional and long period. Let the clients become part of us, become our permanent and faithful clients.<BR>2) Vertical service: It includes the enquiry before sales the guide in selling maintenance after sales hardware and software upgrade etc all other service. <BR>3) Horizontal service: It includes study client''''s needs offer information help clients to purchase enlarge and find more clients.etc all other service.<BR><BR><STRONG>T model service details:</STRONG><BR>1) Horizontal enquiry service:<BR>&nbsp;&nbsp;&nbsp; Target customer enquiry: Look into and enquiry target client's real needs.<BR>Good promotion network: Courtesy and respect the customer provide complete hospitality service.<BR>Kinds of favorable service: Regular maintenance, extension warranty, home maintenance, favorable upgrade, prize of quality supervision.<BR>Advertising and promotion: Strengthen products, performance and quality service publicize, but avoid exaggeration.<BR>Promotion activity: Participate the trade fair, order fair and other professional electronics fair .etc.<BR>2) Vertical service include:<BR>&nbsp;&nbsp;&nbsp; Pre-sale service: Before selling the product, introduce the product performance to the clients, as well as the advantages in the industry. <BR>&nbsp;&nbsp;&nbsp; Sales service: Help old and new clients to choose the right products, allowing users to buy a Heart, and contentment. <BR>&nbsp;&nbsp;&nbsp; After sales service: <BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1. The installation height<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2. Regular maintenance<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3. Products troubleshooting;(Include warranty maintenance and ex-warranty maintenance)<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4. Technology enquiry or training<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5. Clients troubleshooting(Hotline or online service)<BR>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6. Products upgrade service <BR><BR><STRONG>T model service schematic diagram: </STRONG><BR><IMG border=0 alt="" src="/luckyled/Files/Romote/20118/serviceT01.jpg">&nbsp;<BR><BR><BR><BR><IMG border=0 alt="" src="/luckyled/Files/Romote/20118/serviceT03.jpg"> <BR><BR><IMG border=0 alt="" src="/luckyled/Files/Romote/20118/serviceT04.jpg"> <BR><BR><IMG border=0 alt="" src="/luckyled/Files/Romote/20118/serviceT05.jpg"> <BR><BR></STRONG></STRONG> </div> </DIV> <DIV id=mainBox_bottom></DIV></DIV></DIV></DIV></DIV> <DIV id=bottomBG> <DIV id=footniv> <DIV id=home_a><A title="LED display" href="http://www.huntingled.com/"><IMG alt="LED display" src="http://www.huntingled.com/luckyled/images/home.jpg"></A> </DIV></DIV> <DIV id=foot><DIV id=foot_left_a>86-755-28362888</DIV> <DIV style="MARGIN-TOP: 5px">Shenzhen BESDLED&nbsp;Co., Ltd Copyright © 2006-2010 BESD All rights reserved.<BR>Address:&nbsp; SZ-HK Zhonghaixin Science&amp;Technology Park,Bulan Road,LongGang District,Shenzhen China</DIV> <SCRIPT type=text/javascript charset=utf-8 src=" http://cs.ecqun.com/?id=128775&scheme=1"></SCRIPT> <DIV style="MARGIN-LEFT: -2000px"><A href="http://www.deweled.com">led display</A><A href="http://www.panda-led.com">led light</A><A href="http://www.besd-led.com">led display</A> www.13bi.com ; www.13po.com ; www.vj99.com </DIV></DIV></DIV> <SCRIPT> isThis(6) </SCRIPT></body> </html>